Jeff Schmitt Chevy East: Auto Body Repair & Collision FAQs
What should I do immediately after a car accident?
If you are in a car accident, you must stop, stay calm, and remain at the scene. Follow these 5 immediate steps:
1. Call the police, even for minor damage.
2. Exchange insurance information with the Other driver.
3. Take photos of the damage and the scene.
4. DO not admit fault or discuss the accident with anyone except the police and your insurance provider.
5. Call Jeff Schmitt Auto Group to have your undrivable vehicle towed to our repair facility.
Do I have to use the repair shop my auto insurance recommends?
NO. You are not required to use a repair shop selected by your insurance company. As the vehicle owner, you have the legal right to choose where your car is repaired. However, you must allow
your insurance company a reasonable amount of time to inspect the damage before repairs begin.
How many repair estimates do I need for my insurance claim?
You only need one repair estimate. You are not required by law or most insurance policies to obtain multiple estimates. Jeff Schmitt Chevy East provides free, written repair estimates with no
appointment necessary.
Will my car be repaired with original factory parts?
Yes. when you choose a certified collision center like Jeff Schmitt Chevy East. we use GM original equipment and Genuine OEM parts to ensure your vehicle is restored to its exact pre-accident
condition.
Who the auto body shop after an accident?
You, the vehicle owner. are ultimately responsible for paying for the repairs upon completion. TO avoid out-of-pocket delays, you must work with your insurance company to secure payment
and any necessary endorsements from your lienholder before the vehicle is released. We work directly with all major insurance companies to help make this claims process seamless.